LO-COST VIRTUAL ASSISTANCE

 

Telephone:  020 7720 7331 OR 07957 232 101

 

PROJECT REQUEST FORM

 

PLEASE COMPLETE THIS FORM AND ATTACH IT TO YOUR REQUEST

 

 

Company Name:_______________________________	Phone 1:__________________________________
Contact Name:______________________________	Phone 2:____________________________________
Address:______________________________________   _____________________________________________   Post Code:________________	Fax No:___________________________________
	Email:____________________________________

 

Type of Service Power Point Presentation CV’s/Resumé Prepare Mail Merge Report Spreadsheet Dissertation Thesis Training Documents Bulk Mailing Audio Typing Prepare Labels & Envelopes Letters One-on-One Transcription Desktop Publishing Estimates Word Processing/Copy Typing Administrative Work-Virtual Assistance   Other:

Payment Method (check one):   Cash   Cheque   Direct Bank Transfer

 

Delivery Time (check one): Standard (3-5 business days) 12 Hour Weekday Rush Service (75% surcharge) 24 Hour Weekday Rush Service (50% surcharge) Weekend/Holiday Service (75% surcharge) Weekend/Holiday Rush Service 24 Hour      (100% surcharge)

Delivery Method (check one): E-mail Fax Courier Other  Specify:

 

 

Additional Services (check all that apply): Diskette with Data (£1.50 per disk) Additional Hardcopies (£0.20 per page) Printing done on conqueror paper (£0.20 per page)

 

 

 

Please give detailed instructions below on the type of service you require:

 

 

 

Retainer Plans** If you are interested in on-going business with us, please select one of the retainer plans below:

20 Hours Per Month (10% discount) 40 Hours Per Month (15% discount) 60 Hours Per Month (20% discount)

 

**Retainer plans will require the setup of an account with LO-COST Virtual Assistance.  Monthly retainer payments will be invoiced two weeks prior to the end of the month and are due and payable prior to the first of each month of service. Unused retainer hours are non-refundable.  Retainer plans require a minimum two month service contract.

BY SIGNING THIS PROJECT REQUEST FORM, YOU ARE AGREEING THAT YOU HAVE READ LO-COST VIRTUAL ASSISTANCE “Terms and Conditions” AND YOU AGREE TO ABIDE BY THE TERMS OF THAT DOCUMENT.

All information collected here is STRICTLY for our own office use. It will NEVER be released to anyone else.

Thank you for taking the time to complete this form. We look forward to discussing with you how we can work together to achieve your goals.

 

 

________________________________                 ________________________________

                         PRINT NAME                                                                             SIGNATURE

 

_____________________________                 _______________________________

     COMPANY NAME (IF APPLICABLE)                                                            DATE

TERMS AND CONDITIONS

 

PRIVACY

Personal information received via this service will be used only for the purpose it was received and not passed to third parties except as required by law.

 

REFUND POLICY

Final responsibility for proofreading errors in completed work rests with the client.

 

We guarantee the quality of our work.  If you are not completely satisfied, return the work to us within 72 hours and we will make the necessary changes to satisfy your needs. 

 

We will not make any refunds for completed services under any circumstances. 

 

DELIVERY

Clients may not drop off and pick up their own work.

 

Due to the nature of our business, personal callers are not allowed.

 

Delivery must be arranged via e-mail or fax.

 

DISCLAIMER

LO-COST Virtual Assistance will not be held liable for loss or damage of any kind resulting from documents which are lost or delayed in transit, whether such transit is electronic, fax, mail, or otherwise.

 

LO-COST Virtual Assistance will not be held liable for any incidental, consequential, or indirect damages (including without limitation, damages for loss of profits, business interruption, loss of information, plagiarism, etc…)

 

LO-COST Virtual Assistance will not be held liable for typographical omissions or errors.

 

Please note if the client’s original requirements change, we reserve the right after suitable consultation to amend the original quotation.

 

We reserve the right to charge interest on overdue amounts at the rate of 3% per month on the outstanding balance from the date of the invoice until the date of payment. If a cheque is returned by the bank, the client will be responsible for all bank charges resulting from the returned cheque.

 

For businesses - an invoice will be submitted with the completed work. Payment is strictly due 14 days from the date of the invoice. 

For individuals - Payment of 30% of the total amount is due in advance as a deposit, with the balance payable on completion.